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Unilever Haircare CTV + Household Sync

Unilever Haircare CTV + Household Sync

How we delivered 95% view-through and 3X household reach for a premium haircare campaign on Pakistan's fastest-growing screen.

The Challenge

Unilever's haircare portfolio needed to reach women aged 25–34 in urban Pakistan with a premium message — but traditional digital channels were delivering declining attention. Banner blindness, skippable pre-rolls, and saturated social feeds meant media budgets were generating impressions without impact.

The brand needed a format that commanded attention at scale, reached the household decision-maker, and produced measurable results — not just reach numbers.

The agency brief called for a format that was new to Pakistan's media mix, with a clear way to measure cross-device influence: did a CTV ad on the family television actually drive action on a connected mobile device?

The Solution

We recommended Pakistan's first Household Sync campaign for Unilever haircare — running premium 30-second non-skippable ads on Connected TV, then syncing those impressions to mobile devices on the same household WiFi network within a defined retargeting window.

The targeting strategy focused on premium streaming inventory in the top three urban markets — with Islamabad prioritized based on our proprietary CTV engagement data showing the city consistently outperforms on view-through rates.

MediaSmart DSP was used for programmatic CTV buying, enabling household-level frequency management and cross-device attribution. Creatives were produced in two cuts: a 30-second brand-first CTV version and a 6-second mobile reminder cut for the Household Sync retargeting.

This wasn't just a media buy — it was a format introduction. Unilever's agency team (WPP/Dania) had not run CTV in Pakistan before. Happy Ads managed the full stack: strategy, buying, trafficking, and reporting.

Key Results

1.2M+

Total Impressions

95%

View-Through Rate

3X higher

Household Reach vs Standard Digital

Islamabad

Top Performing City

Female 25–34

Top Demographic (Household Sync CTR)

Client

Unilever Pakistan

Brand

Haircare (Sun / Dove category)

Format

Connected TV + Household Sync

Market

Pakistan — Karachi, Lahore, Islamabad

Partner

MediaSmart DSP

Year

Nov 6, 2025

Key Insights

Islamabad Overperforms

Islamabad Overperforms

Household Sync Closes the Attribution Gap

Household Sync Closes the Attribution Gap

Non-Skippable Attention is a Premium Worth Paying

Non-Skippable Attention is a Premium Worth Paying